The Spastic Centre is committed to ensuring service users and their families are encouraged and supported to make and resolve complaints regarding the organisation or service they receive and that this is done in a timely and efficient manner.
S07:01 - Service User Complaints (
PDF)
Forms/ Appendices:
Internal and External Contacts (PDF)
Flowchart (PDF)
S07:02 - Legal Advice for Service Users (PDF)
History of Obsolete Policies
There are curently no obsolete policies for this standard